Source: eGrabber Newsletters A potential candidate should have basic competencies such as behavior, knowledge, skills and abilities. Competencies are demonstrated through specific, observable behaviors and can be measured by pre-screening and interviewing techniques. List down the key qualities and qualifications that a candidate should have for a given job position. You can find them from the job description itself. Focus on these competencies during the interview and keenly observe if the candidate fits the bill. You can also use proven ability and psychometric tests to measure various competencies. Identifying, observing and measuring competency while recruiting can greatly alleviate retention problems.