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How to identify right attitude?

Nowadays many interview questions are available in the Internet to help candidates. Most of them check the popular questions and are well prepared with ready-made answers. Think innovative. Asking mere questions that are already made popular through Internet may not reveal the candidate’s true personality. Instead, you can provide a problematic situation and ask the candidate to resolve the problem. This should be on the spot. You can even slightly tweak a current issue in the organization and make the question as "How to handle this situation?" The candidate’s reaction to the unexpected question, approach towards the problem, time taken to resolve it – these things will provide you a lot of information about the candidate.

“Tell me about yourself” – A tricky question

One of the frequently asked questions in interviews is “ Tell me about yourself ”. You can begin your conversation with this question. While it seems to be a very simple and common question, the answer gives you an idea about the candidate's personality. You can identify the communication skills, the attitude and other qualities of the candidate from the answer. If the person starts talking about the personal life, hobbies and interest, the attitude towards job is not good. If the person narrates whatever is already in the resume, then there is a lack of communication. You need to have a second thought. Well, the smart answer may contain three parts: (1) The candidate’s past experience (2) current position (3) future goal. Example: “I have got 7 years experience in the Customer Support domain. I am currently working as Asst. Manager, Customer Support with . I always like to manage the support team, streamline the process and look for challenging opportunities

Interview helps to identify the right candidate

In the selection process, interview questions help you to decide the best candidate. While you are screening the resumes, you can understand the qualification and technical skills of a candidate. In addition, there are other skills required for a job. Based on the job position, there may be specific requirements like Leadership, Communication, and other inter-personal skills. These qualities can be identified during the interview process only. The interview may be conducted through telephone or face-to-face. While communicating with the candidate, your interview questions will bring out the candidate’s real skills. We will discuss the smart interview questions in later sessions.